• From Complexity to Confidence SM

    We are a business consultancy that helps you capitalize on change
    and how you interact with your customers.


What We Can Do For You

Our clients engage us as proven partners in unraveling and solving strategic, operational and
customer experience challenges. They trust us to deliver. Every time.

Strategic Advisory <br/>Services

Strategic Advisory

  • Business transformation
  • Business performance improvement
  • Strategic planning facilitation
  • Market opportunity assessment
  • Enterprise digital strategy
  • Board & leadership assessment

Customer Experience <br/>Design & Delivery

Customer Experience
Design & Delivery

  • Customer experience strategy
  • Customer research & insights
  • Product & service design
  • User experience research & design
  • Mobile & desktop UI prototyping
  • Usability lab & testing

Operations <br/>Design & Delivery

Design & Delivery

  • Operations improvement
  • Process & workflow design
  • Organizational design
  • Change management
  • Governance models
  • Program management & facilitation

+ Healthcare and Health Technology


We bring more than 16 years’ experience and industry veterans to serve providers, payers, pharmacy benefit, medical device, members and patients.

  • Experience research & design
  • Ethnographic research
  • Product & service innovation
  • Care model design
  • Clinical operations
  • Provider relations

  • Physician integration
  • Payment/reimbursement process
  • FDA compliance
  • Pharmacy/PBM
  • Quality programs
  • Community integration


What Clients Are Saying

Optum Health

VP Shared Services

Evantage is my chosen partner when I need to drive an important initiative forward because of their ability to handle complexity, deal with ambiguity and navigate our internal politics. Working with them gives me peace of mind because they always deliver.


Manager Provider Relations

The Evantage team always instilled the feeling within our team that they were truly in this effort with us together, 100%, … that they understood the political and operational obstacles facing the team and were ready to deftly help us maneuver through whatever should face us. A true partnership.

John Deere and Co

ECAP Technology Manager

Evantage was a key voice in developing our approach, consolidating learnings, and clarifying pain points and requirements. While (they) certainly had a set of perspectives and approaches, they melded well with our own and it was clear throughout that they wished to adjust to and meet our needs. Our communication was consistent from start to finish and even now we are in touch as they remain curious on our progress since the engagement.

Winfield (agricultural division of Land O’ Lakes)

Director, Winfield Opertations

Evantage Consulting has been our partner in more deeply understanding our customer. The result has been a more informed, outside in approach to how we communicate with our layers of customers, including distributors and growers. Without Evantage, our insights and process would not have been nearly as robust and effective

ACT (Education Testing)

Customer Experience Manager

Evantage has been our partner in building out a better customer experience. They’ve helped us better understand the customer perspective…They are collaborative, easy to work with and teach our internal team as we go.


Core Team Lead

Evantage has been a key partner for many years to help us get accurate customer data and apply those insights into usability of our system design. I know I can always count on them to deliver data-driven decisions and high quality work.

Blue Cross Blue Shield

Market Research & Insights Manager

Evantage really stands out because of the way they partner with us. They give insights culled from best practices based on many years of experience, and most importantly, they give us solutions. Many other firms tell me what my problems are; Evantage provides ideas on how to solve my problems.

Ascente (start-up technology company)


Partnering with Evantage is having access to C-level talent whenever you need it. They are deliberately thoughtful, offering great insight that are actionable. Their willingness to go to any length for their clients is like I’ve never seen before.


Announcements & Blog

Useful Data Visualizations

There are a lot of ways you can visualize data, and there’s no shortage of best practices out there for […]

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Rachael Marret Joins as Managing Director

We are excited to announce that Rachael Marret has joined us as Managing Director. In this role, Rachael will serve […]

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Bret Busse Promoted to SVP, Consulting Operations

We are happy to recognize Bret with a promotion to SVP, Consulting Operations & Technology in acknowledgement of his contributions […]

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Visualize Nothingness

By Jeff Harrison It’s an exciting time to be me! If this email I got from LinkedIn is any guide, […]

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Evantage sponsors the 2015 MIMA Summit

by Bret Busse The 14th annual Minnesota Interactive Marketing Association Summit was held this week.  This well planned, well executed, and sold […]

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The "So What": Telling Stories with Data

When we review a presentation before showing it to a client, someone often asks about the “so what.” Your findings […]

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Working in Context with Axure 8

By Jeff Harrison The Axure 8 beta dropped yesterday, and as always there’s a lot to take in. Some of […]

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You Still Have to Do the Work

By Jeff Harrison Here’s a common exchange when I’m talking to a prospective client (let’s call him “Steve”) about an […]

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