From Complexity to Confidence SM
We are a business consultancy that helps you capitalize on change and how you interact with your customers.
What We Can Do For You
Our clients engage us as proven partners in unraveling and solving strategic, operational and
customer experience challenges. They trust us to deliver. Every time.
- Business transformation
- Business performance improvement
- Strategic planning facilitation
- Market opportunity assessment
- Enterprise digital strategy
- Board & leadership assessment
Design & Delivery
- Customer experience strategy
- Customer research & insights
- Product & service design
- User experience research & design
- Mobile & desktop UI prototyping
- Usability lab & testing
Design & Delivery
- Operations improvement
- Process & workflow design
- Organizational design
- Change management
- Governance models
- Program management & facilitation
+ Healthcare and Health Technology
INDUSTRY SPECIFIC EXPERTISE
We bring more than 16 years’ experience and industry veterans to serve providers, payers, pharmacy benefit, medical device, members and patients.
- Experience research & design
- Ethnographic research
- Product & service innovation
- Care model design
- Clinical operations
- Provider relations
- Physician integration
- Payment/reimbursement process
- FDA compliance
- Quality programs
- Community integration
What Clients Are Saying
Optum HealthVP Shared Services
Evantage is my chosen partner when I need to drive an important initiative forward because of their ability to handle complexity, deal with ambiguity and navigate our internal politics. Working with them gives me peace of mind because they always deliver.
UCareManager Provider Relations
The Evantage team always instilled the feeling within our team that they were truly in this effort with us together, 100%, … that they understood the political and operational obstacles facing the team and were ready to deftly help us maneuver through whatever should face us. A true partnership.
John Deere and CoECAP Technology Manager
Evantage was a key voice in developing our approach, consolidating learnings, and clarifying pain points and requirements. While (they) certainly had a set of perspectives and approaches, they melded well with our own and it was clear throughout that they wished to adjust to and meet our needs. Our communication was consistent from start to finish and even now we are in touch as they remain curious on our progress since the engagement.
Winfield (agricultural division of Land O’ Lakes)Director, Winfield Opertations
Evantage Consulting has been our partner in more deeply understanding our customer. The result has been a more informed, outside in approach to how we communicate with our layers of customers, including distributors and growers. Without Evantage, our insights and process would not have been nearly as robust and effective
ACT (Education Testing)Customer Experience Manager
Evantage has been our partner in building out a better customer experience. They’ve helped us better understand the customer perspective…They are collaborative, easy to work with and teach our internal team as we go.
MedtronicCore Team Lead
Evantage has been a key partner for many years to help us get accurate customer data and apply those insights into usability of our system design. I know I can always count on them to deliver data-driven decisions and high quality work.
Blue Cross Blue ShieldMarket Research & Insights Manager
Evantage really stands out because of the way they partner with us. They give insights culled from best practices based on many years of experience, and most importantly, they give us solutions. Many other firms tell me what my problems are; Evantage provides ideas on how to solve my problems.
Ascente (start-up technology company)President
Partnering with Evantage is having access to C-level talent whenever you need it. They are deliberately thoughtful, offering great insight that are actionable. Their willingness to go to any length for their clients is like I’ve never seen before.
Seasoned, Collaborative Consultants
Our consultants have a talent for active listening, a knack for clarifying the problem to be solved and the experience and know-how to deliver actionable solutions.