• From Complexity to Confidence

    We are a business consultancy that helps you capitalize on change
    and how you interact with your customers.

SERVICES

What We Can Do For You

Our clients engage us as proven partners in unraveling and solving strategic, operational and
customer experience challenges. They trust us to deliver. Every time.

Strategic Advisory <br/>Services

Strategic Advisory
Services

  • Business transformation
  • Business performance improvement
  • Strategic planning facilitation
  • Market opportunity assessment
  • Enterprise digital strategy
  • Board & leadership assessment

Customer Experience <br/>Design & Delivery

Customer Experience
Design & Delivery

  • Customer experience strategy
  • Customer research & insights
  • Product & service design
  • User experience research & design
  • Mobile & desktop UI prototyping
  • Usability lab & testing

Operations <br/>Design & Delivery

Operations
Design & Delivery

  • Operations improvement
  • Process & workflow design
  • Organizational design
  • Change management
  • Governance models
  • Program management & facilitation

View More About Services

+ Healthcare and Health Technology

INDUSTRY SPECIFIC EXPERTISE

We bring more than 17 years’ experience and industry veterans to serve providers, payers, pharmacy benefit, medical device, members and patients.

 

Health Technology

Health Technology

Healthcare Systems </br>& Providers

Healthcare Systems
& Providers

Payers & Pharmacy Benefits Managers

Payers & Pharmacy Benefits Managers

Startups & Collaborations

Startups & Collaborations


 

View Healthcare Services

TESTIMONIALS

What Clients Are Saying

<h2 class="light" >Optum Health</h2>

Optum Health

VP Shared Services

Evantage is my chosen partner when I need to drive an important initiative forward because of their ability to handle complexity, deal with ambiguity and navigate our internal politics. Working with them gives me peace of mind because they always deliver.

<h2 class="light" >UCare</h2>

UCare

Manager Provider Relations

The Evantage team always instilled the feeling within our team that they were truly in this effort with us together, 100%, … that they understood the political and operational obstacles facing the team and were ready to deftly help us maneuver through whatever should face us. A true partnership.

<h2 class="light" >John Deere and Co</h2>

John Deere and Co

ECAP Technology Manager

Evantage was a key voice in developing our approach, consolidating learnings, and clarifying pain points and requirements. While (they) certainly had a set of perspectives and approaches, they melded well with our own and it was clear throughout that they wished to adjust to and meet our needs. Our communication was consistent from start to finish and even now we are in touch as they remain curious on our progress since the engagement.

<h2 class="light" >Winfield (agricultural division of Land O’ Lakes) </h2>

Winfield (agricultural division of Land O’ Lakes)

Director, Winfield Operations

Evantage Consulting has been our partner in more deeply understanding our customer. The result has been a more informed, outside in approach to how we communicate with our layers of customers, including distributors and growers. Without Evantage, our insights and process would not have been nearly as robust and effective

<h2 class="light" >ACT (Education Testing)</h2>

ACT (Education Testing)

Customer Experience Manager

Evantage has been our partner in building out a better customer experience. They’ve helped us better understand the customer perspective…They are collaborative, easy to work with and teach our internal team as we go.

<h2 class="light" >Medtronic</h2>

Medtronic

Core Team Lead

Evantage has been a key partner for many years to help us get accurate customer data and apply those insights into usability of our system design. I know I can always count on them to deliver data-driven decisions and high quality work.

<h2 class="light" >Blue Cross Blue Shield </h2>

Blue Cross Blue Shield

Market Research & Insights Manager

Evantage really stands out because of the way they partner with us. They give insights culled from best practices based on many years of experience, and most importantly, they give us solutions. Many other firms tell me what my problems are; Evantage provides ideas on how to solve my problems.

<h2 class="light" >Ascente (start-up technology company)</h2>

Ascente (start-up technology company)

President

Partnering with Evantage is having access to C-level talent whenever you need it. They are deliberately thoughtful, offering great insight that are actionable. Their willingness to go to any length for their clients is like I’ve never seen before.

NEWS & VIEWS

Announcements & Blog

Evantage Consulting accepts national challenge to redesign medical bills

MINNEAPOLIS (August 12, 2016) – Evantage Consulting, a business consultancy that helps organizations capitalize on change and how they interact […]

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Practicing Divergent and Convergent Thinking: Destination Imagination

For the past five years I’ve been coaching my kids and several of their classmates as they compete in the […]

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Learn More about Designing for the Caring Professions

I’m excited to have the opportunity to speak at the Healthcare.MN monthly meet-up on June 13th  I will be providing […]

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The Five Cs of Consulting

Consulting can be an extremely rewarding, yet challenging, career choice. When I think about the characteristics of the consultants I’m […]

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TreeHouse Health Adds Evantage Consulting as a Service Provider Partner

MINNEAPOLIS (May 16, 2016) – TreeHouse Health, an innovation center designed to invest in emerging healthcare companies and help accelerate […]

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The Importance of New

Last year, my friend Bill proposed we run the Pikes Peak Ascent, a half marathon up, you guessed it, Pikes […]

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The Importance of Being Impressed

Much has been written about how your friends influence you and how you become the people with whom you choose […]

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Allison O’Connor Speaks on Healthcare Operations

Allison O’Connor has been invited to speak at the 2016 Insignia Health Client Summit on Health Activation in Portland, Oregon. […]

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